Terms and Conditions – SMS Messaging Program

Last Updated: June 2026

These Terms and Conditions govern participation in the Rockleaze Properties SMS Messaging Program. By opting in to receive text messages from Rockleaze Properties, you agree to the terms described below.

1. Program Name

Rockleaze Properties Maintenance Messaging Program

2. Program Description

The Rockleaze Properties Maintenance Messaging Program allows tenants, property owners, and authorized property contacts to communicate with Rockleaze Properties regarding maintenance issues and property-related service requests.

Messages may include:

• Maintenance issue follow-up questions

• Requests for additional information

• Maintenance status updates

• Repair scheduling and appointment coordination

• Property service notifications

• Maintenance-related communications associated with your property

This program is intended solely for property maintenance communication and support.

3. Message Frequency

Message frequency varies depending on maintenance activity, service requests, and communication needs related to your property.

4. Message and Data Rates

Message and data rates may apply depending on your mobile carrier plan.

Rockleaze Properties is not responsible for any messaging or data charges incurred through your wireless provider.

5. Opt-In Consent

By providing your mobile phone number and affirmatively consenting through an approved opt-in method, you agree to receive SMS messages from Rockleaze Properties regarding property maintenance and service communications.

Consent to receive SMS messages is not a condition of tenancy, property ownership, or use of services.

6. Opt-Out Instructions

You may opt out of the SMS Messaging Program at any time.

To stop receiving messages, reply:

STOP

After you send STOP, you will receive a confirmation message and no further SMS messages will be sent unless you opt in again.

7. Help Instructions

For assistance, reply:

HELP

You may also contact:

[joe@rockleaze.com](mailto:joe@rockleaze.com)

8. Carrier Disclaimer

SMS message delivery is subject to the availability and reliability of your wireless carrier.

Rockleaze Properties is not responsible for delayed, undelivered, or misdirected messages.

9. Privacy Policy

Your information will be handled in accordance with our Privacy Policy:

https://www.rockleaze.com/privacy-policy

10. Data Use and Sharing

Information collected through the SMS Messaging Program is used solely to support maintenance communication, service coordination, and property-related support.

SMS consent and phone numbers collected for SMS purposes are not shared with third parties or affiliates for marketing purposes.

11. Changes to These Terms

Rockleaze Properties may update these Terms and Conditions from time to time.

Any updates will be posted on this page along with the revised effective date. Continued participation in the SMS Messaging Program following any updates constitutes acceptance of those changes.

12. Contact Information

If you have questions regarding these Terms and Conditions or SMS communications, please contact:

Rockleaze Properties

[joe@rockleaze.com](mailto:joe@rockleaze.com)